Returns & Exchanges
Process customer returns and exchanges
Returns This Month
24
Total Refunded
$4,852
Avg. Return Rate
3.2%
Process Return
Exchange Item
AI Assistance
Smart return analysis suggests approving return for Wireless Headphones (serial #XYZ123) - matches customer profile.
Recent Returns
| Order ID | Product | Reason | Date | Amount |
|---|---|---|---|---|
| ORD-2024-0001 | Wireless Headphones | Defective | 2024-06-20 | $29.99 |
| ORD-2024-0002 | USB-C Cable | Wrong item | 2024-06-19 | $9.99 |
| ORD-2024-0003 | Phone Case | Changed mind | 2024-06-18 | $19.99 |